ATM Technician-Part Time in Pensacola, Florida

~ ~ Recap:  will provide first line maintenance for ATMs, perform limited repair works and precautionary upkeep on a selection of financial devices, do task and setup assistance as required and work with PC and COMPUTER outer devices. People responding to this position needs to have the ability to make use of fundamental hand tools/digital volt meters and need to have basic PC/network know-how.
Necessary Tasks and Obligations consist of the following, however not restricted to:.
 Planning and focusing on solution phone calls.
 Getting in touch with consumers with estimated time of arrival (ETA) and supplying updates as needed.
 Directly connecting with clients to offer call updates and resolution.
 Working with local solution group and service management group to reassign telephone calls as required.
 Timely and precise reporting of solution updates and call closure info to the telephone call center.
 Rise of concerns to service management team as needed.
 Comply with material control processes on behalf of appointed responsibilities (secrets, combos, alarm systems, components inventory, etc.).
 Arrange and utilize technical paperwork in assistance of work duties.
 Supply first line maintenance on Atm machines to feature:.
o Fundamental troubleshooting of problems.
o Cleaning of paper jams, card jams, bill jams, down payment jams, etc.
o Minor upkeep of Atm machines consisting of replacement of usable products, belts, air filters, feed parts, settings up, etc. Tidy equipment outside and interior on each solution call.
 Offer standard repair services and preventive upkeep on a range of economic devices featuring ATMs, drive-up/conventional tools, check sorters/proof devices, scanners, smart safes and little tools.
 Do fundamental setup features including drawing wire, anchoring/mounting of devices, installing locks, configuring devices and give basic training to clients.
 Stick to solution operating procedures.
 Definitely join equipment, supply and upkeep sales lead program.
 Participate in special ambient checks based upon customer base.
Supervisory Responsibilities:.
This job has no managerial duties.
Proficiencies:.
To perform the task efficiently, an individual ought to demonstrate the adhering to expertises:.
Trouble Solving will have to be able to identify and resolve problems in a prompt manner by gathering and evaluating information knowledgeably, creating alternate options, functioning well with others to implement options and utilizing reason while managing psychological topics.
Customer care will certainly require to manage to handle psychological or challenging client situations, reacting without delay to client requirements, soliciting comments from the consumer, respond and managing to request support when asked or needed, and complying with dedications made to customers.
When required, dental Communication will certainly require to be able to speak clearly and persuasively in a positive fashion also in adverse scenarios as well as ask and listen for clarification.
Group Job will contribute to building a positive esprit de corps.
When missing, Attendance/Punctuality will be at work and on time to work on a consistent basis and will make sure job obligations are covered.

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